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Macro Responses for JIRA

Save time and standardize messaging for JIRA comments

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Macro Response is a JIRA plugin that can be used on any comment boxes within the system to save time and standardize messaging by utilizing variable field templates within Atlassian JIRA. Macro Response is perfect for support agents utilizing Service Desk, as this plugin automates common responses and language for ticket updates and notification. Insert place holders such as summary, key, issue type, reporter, estimate, status, assignee, priority and more for ease of use, time savings and accuracy.

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Features of Macro Response include:

• Pulls in variable data fields for personalized messaging
• Build an unlimited number of “canned responses”
• Automate Macro’s to Insert common responses/content
• Respond to customers faster and more accurately
• Select categories to build a Hierarchical file structure
• Built in searching and filtering to quickly add responses
• Permission based settings defined by project admin

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JIRA Macro Response Pricing

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